Job Description
Join our award-winning training program and launch your career in tech! GrowthTech Solutions is seeking motivated individuals for our entry-level Customer Service Specialist positions in Los Angeles. No prior experience required – we provide comprehensive paid training covering industry-leading software, communication techniques, and client management strategies. Our 4-week onboarding program includes mentorship, certifications, and guaranteed career progression paths. Enjoy competitive pay, full benefits, and a dynamic startup environment committed to employee growth.
Responsibilities
- Delocate exceptional customer support via phone, email, and chat platforms
- Master company products/services through structured training modules
- Document interactions and maintain accurate client records
- Collaborate with cross-functional teams to resolve complex issues
- Identify upsell opportunities and contribute to revenue goals
- Participate in ongoing skills workshops and certification programs
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong verbal communication and active listening skills
- Proficiency with basic computer applications (MS Office)
- Ability to learn new technologies quickly
- Positive attitude and collaborative mindset
- Availability for weekday training sessions (9 AM - 5 PM)
- Passion for customer satisfaction and personal growth