Job Description
Join Raleigh's fastest-growing startup as an Entry-Level Customer Service Specialist! No experience required – we provide comprehensive training to launch your career in a dynamic environment. Perfect for students, career-changers, or anyone seeking flexible part-time work in Raleigh's thriving tech hub. Enjoy competitive pay, growth opportunities, and a supportive team culture.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process orders and resolve basic account issues using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately in customer relationship software
- Participate in bi-weekly training sessions to enhance product knowledge
- Contribute to team goals for customer satisfaction metrics
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication skills and positive attitude
- Ability to work 20-25 hours per week including weekends
- Basic computer proficiency with willingness to learn new systems
- No prior experience necessary – training provided
- Reliable transportation to our Raleigh office
- Passion for helping others and solving problems