Job Description
Join our dynamic team at Louisville Solutions Group as an Entry Level Customer Service Specialist! No prior experience is required – we provide comprehensive training to launch your career. Enjoy a supportive environment where your growth is our priority. Perfect for recent graduates or career changers looking to start in a thriving industry.
Why You'll Love Working With Us:
- Comprehensive paid training program
- Career advancement opportunities
- Competitive benefits package
- Modern, collaborative workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and professionalism
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure customer satisfaction
- Meet daily performance metrics while maintaining quality
- Participate in ongoing training to enhance skills
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (or currently enrolled)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, navigation)
- Positive attitude and willingness to learn
- Ability to multitask in a fast-paced environment
- Reliability and punctuality
- Problem-solving mindset
- Team player mentality