Job Description
Launch your career tomorrow with our comprehensive entry-level training program! Growth Horizons Solutions is seeking motivated individuals in Jacksonville to join our dynamic customer service team. No prior experience required – we provide all necessary training to succeed in a supportive environment. Enjoy competitive pay, comprehensive benefits package, and opportunities for advancement. Perfect for recent graduates, career changers, or anyone seeking a fresh start. Apply today and begin your professional journey tomorrow!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues efficiently
- Document interactions and maintain accurate case records
- Collaborate with team members to resolve complex cases
- Adhere to company protocols and service standards
- Continuously improve product knowledge through training modules
- Identify and escalate unresolved issues to appropriate departments
Qualifications
- No prior experience required – open to all backgrounds
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliable transportation to our Jacksonville facility
- Passion for helping others and problem-solving