Job Description
Start your career with no experience required! Nexus Solutions Group is hiring Entry-Level Customer Service Specialists in Atlanta with comprehensive paid training. Join our award-winning team and build valuable skills in a supportive environment.
What We Offer:
- 4-week paid training program ($20/hour during training)
- Full benefits package (health, dental, vision)
- Clear career advancement path
- Modern downtown Atlanta office
Perfect for recent graduates or career changers. No experience necessary – we'll teach you everything!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues using our proprietary CRM system
- Document interactions and maintain accurate records
- Collaborate with team members to ensure service excellence
- Complete ongoing training modules to expand product knowledge
- Meet performance metrics for quality and efficiency
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (college graduates encouraged)
- Strong communication and active listening skills
- Proficiency with basic computer applications
- Positive attitude and customer-first mindset
- Ability to work flexible shifts including weekends