Job Description
Join our dynamic team as an Entry Level Customer Service Specialist at Louisville Solutions Group! We're seeking motivated individuals with a passion for helping others to fill immediate full-time positions. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Louisville's thriving business district.
Why Join Us?
- Immediate hire positions available
- Full benefits package (health, dental, vision)
- Paid training and development programs
- Opportunities for advancement
- Modern downtown Louisville location
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and coaching sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office Suite)
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown location
- Willingness to work flexible hours including weekends
- No experience necessary – training provided