Job Description
Join Fresno Opportunity Group and launch your career with zero experience required! We're seeking motivated individuals for our entry-level Customer Service Specialist position in Fresno. No prior experience needed – we provide comprehensive paid training and career advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Perfect for recent graduates or career changers looking to build professional skills.
What We Offer:
- Full-time position with benefits (health, dental, vision)
- 401(k) with company matching
- Paid professional development
- Clear career growth path
- Modern, collaborative workspace
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Update customer information in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Document customer interactions accurately
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong verbal communication skills
- Basic computer proficiency
- Ability to learn new technologies quickly
- Positive attitude and team player mentality
- Reliable transportation to Fresno office
- Willingness to work flexible hours