Job Description
Launch your career with Memphis's fastest-growing healthcare support provider! We're hiring enthusiastic individuals no experience required for immediate full-time roles in our dynamic customer service department. Enjoy comprehensive paid training, flexible scheduling options, and a supportive team environment where your growth is prioritized.
What We Offer:
- Competitive hourly wages + performance bonuses
- 100% paid training and certification programs
- Health, dental, and vision benefits (Day 1 eligible)
- Tuition reimbursement for career advancement
- Free downtown parking and commuter stipend
Responsibilities
- Handle inbound customer inquiries via phone, email, and live chat
- Process insurance claims and patient registrations accurately
- Maintain detailed electronic health records (EHR) systems
- Collaborate with medical teams to resolve patient concerns
- Adhere to HIPAA compliance protocols at all times
- Participate in daily team huddles and performance reviews
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency (typing 30+ WPM preferred)
- Ability to pass background check and drug screening
- Positive attitude and willingness to learn new systems
- Reliable transportation to downtown Memphis location
- No prior healthcare experience necessary
- Must be available for weekday day shifts