Job Description
Join Detroit's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to launch their careers in our supportive environment. Our comprehensive training program will equip you with essential skills to thrive in this full-time role. Enjoy competitive pay, flexible scheduling options, and opportunities for rapid advancement. Work alongside industry professionals while making a real impact in our community. Apply today and transform your potential into a rewarding career!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and account updates using our CRM system
- Collaborate with team members to resolve complex customer issues
- Document all interactions accurately in our customer database
- Meet daily performance metrics while maintaining service quality standards
- Participate in ongoing training to enhance product knowledge
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required - we provide full training!
- Strong communication and active listening skills
- Ability to navigate multiple digital tools simultaneously
- Customer-focused mindset with problem-solving aptitude
- Reliable internet connection for remote work components
- Willingness to work flexible hours including weekends
- Positive attitude and eagerness to learn