Job Description
Are you ready to launch your career with zero experience required? Horizon Connect Solutions is seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic team in sunny San Diego! We provide comprehensive training, mentorship, and growth opportunities for motivated individuals who thrive in fast-paced environments. Enjoy competitive pay, benefits, and a supportive culture where your potential is nurtured. If you're passionate about helping others and eager to learn, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with empathy and professionalism
- Process orders, returns, and service requests accurately using CRM systems
- Collaborate with team members to resolve complex customer issues
- Maintain detailed records of customer interactions and transactions
- Contribute to improving customer experience through feedback and suggestions
- Adhere to company policies and compliance standards
- Participate in ongoing training programs to enhance product knowledge
Qualifications
- High school diploma or equivalent (no college experience required)
- Strong verbal and written communication skills
- Basic computer proficiency and ability to learn new software
- Positive attitude and willingness to learn new skills
- Ability to multitask and manage time effectively
- Customer-focused mindset with problem-solving aptitude
- Must be authorized to work in the United States
- Reliable transportation to our San Diego office