Job Description
Join our dynamic team at Growth Horizons Inc. as an Entry-Level Customer Service Specialist! We're urgently hiring motivated individuals in Philadelphia, PA with no prior experience necessary. This is your opportunity to launch a rewarding career in customer support with comprehensive training and growth opportunities. Enjoy competitive pay, benefits, and a supportive work environment designed to help you succeed.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer issues efficiently using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Adhere to company policies and compliance standards
- Participate in ongoing training to enhance product knowledge
- Contribute to a positive team culture through collaborative problem-solving
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new software
- Positive attitude and willingness to learn
- Reliability and punctuality
- Ability to work in a fast-paced environment
- Valid authorization to work in the United States