Job Description
Launch your career in Fort Worth with no experience required! Horizon Growth Partners is seeking motivated individuals to join our dynamic customer service team. We provide comprehensive training, career advancement opportunities, and a supportive environment where your growth is our priority.
What We Offer:
- Competitive hourly pay with performance bonuses
- Comprehensive paid training program
- Health benefits, 401(k) matching, and paid time off
- Clear career progression paths
- Modern downtown Fort Worth office location
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response times and satisfaction
- Participate in ongoing training and skill development
- Represent our brand with professionalism and enthusiasm
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Passion for helping others succeed
- No prior experience necessary – training provided!