Job Description
Join Sacramento's fastest-growing customer service team! We're immediately hiring motivated individuals with no prior experience for our dynamic entry-level positions. Enjoy competitive pay, comprehensive training, and a supportive work environment designed to launch your career. Perfect for recent graduates, career changers, or anyone seeking immediate employment with growth opportunities.
What We Offer:
- Guaranteed full-time hours with flexible scheduling
- Paid training program with certification
- Health benefits after 90 days
- Performance-based bonuses and advancement paths
- Modern downtown Sacramento office with free parking
Responsibilities
- Handle inbound customer inquiries via phone and email
- Process orders and resolve service issues efficiently
- Document interactions using our CRM system
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for call quality and resolution
- Participate in ongoing product knowledge training
- Maintain positive brand representation in all communications
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work independently and in teams
- Reliable transportation to downtown Sacramento location
- Positive attitude and willingness to learn
- Must pass background check and drug screening