Job Description
Start your career tomorrow with no experience required! Global Support Solutions is seeking enthusiastic Entry-Level Customer Service Specialists in Charlotte, NC. Join our award-winning team and receive paid training while building valuable skills in a dynamic environment.
Why Choose Us?
- Competitive hourly pay + performance bonuses
- Comprehensive 4-week paid training program
- Clear career advancement path
- Health benefits and 401(k) matching
- Modern, collaborative workspace
We're looking for motivated individuals ready to grow with us. No experience needed – just bring your positive attitude and willingness to learn!
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve product/service issues using our CRM system
- Document interactions and maintain accurate records
- Meet daily performance metrics and quality standards
- Collaborate with team members to improve processes
- Participate in ongoing skill development sessions
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong verbal/written communication skills
- Basic computer proficiency (typing, navigation)
- Ability to multitask in a fast-paced environment
- Customer-focused mindset and problem-solving aptitude
- Reliable transportation to our Charlotte office