Job Description
Join our dynamic team in Oakland, NC! We're urgently hiring entry-level Customer Service Specialists with zero experience required. Get paid training, competitive benefits, and immediate start date. Perfect for recent graduates or career changers. Enjoy a supportive environment where your growth is our priority!
Why Apply Today?
- Immediate hire opportunity
- Comprehensive paid training program
- Health/dental/vision benefits
- Clear career advancement path
- Team-based culture with mentorship
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Update customer records in CRM system
- Collaborate with team to meet service goals
- Participate in ongoing training sessions
- Maintain positive customer relationships
- Document interactions and follow protocols
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we train!
- Strong communication and listening skills
- Basic computer proficiency
- Problem-solving mindset
- Positive attitude and teamwork focus
- Ability to pass background check