Job Description
Ready to launch your career? Horizon Solutions Group is seeking motivated individuals for our entry-level Customer Service Specialist roles in Fort Worth! No prior experience required – we provide comprehensive training to help you succeed. Join a dynamic team where your growth is our priority. Enjoy competitive pay, benefits, and a supportive environment designed to build your professional foundation.
Why Join Us?
- Free paid training program
- Career advancement opportunities
- Health benefits after 90 days
- Modern downtown Fort Worth office
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable attendance and punctuality
- Problem-solving mindset