Job Description
Join our award-winning customer support team and launch your career in Phoenix! No prior experience needed - we provide comprehensive paid training. Work in our modern downtown office with flexible schedules, competitive benefits, and growth opportunities. Perfect for recent graduates or career changers.
What We Offer:
- Full-time schedule with Monday-Friday hours
- 401(k) with company match
- Health, dental, and vision insurance
- Paid time off and holidays
- Professional development stipend
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system
- Collaborate with team to improve service quality
- Meet performance metrics for resolution times
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication
- Strong problem-solving abilities
- Proficient with basic computer applications
- Positive attitude and team player mentality
- Ability to work in a fast-paced environment
- No prior experience necessary
- Must pass background check