Job Description
Join Georgia's fastest-growing customer service team! We're seeking motivated individuals with no prior experience to launch their careers in a supportive, dynamic environment. Enjoy comprehensive benefits, paid training, and clear growth opportunities while serving diverse clients across the Southeast.
What We Offer:
- Full-time schedule with Monday-Friday hours
- 401(k) matching and health insurance
- 5 weeks paid time off annually
- Tuition reimbursement for professional development
- Modern downtown Atlanta office with free parking
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Attend weekly training sessions to enhance skills
- Meet performance metrics for response time and resolution
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- No prior experience necessary - we provide full training
- Strong communication and problem-solving skills
- Proficient with basic computer applications
- Ability to work in a fast-paced team environment
- Positive attitude and willingness to learn
- Reliable transportation to downtown Atlanta location