Job Description
Join Denver's fastest-growing customer solutions team! We're seeking motivated individuals for our full-time entry-level customer service specialist role. No prior experience required – we provide comprehensive paid training to launch your career. Enjoy competitive weekly pay and benefits including health insurance, paid time off, and advancement opportunities.
Our Denver-based company offers a supportive environment where you'll develop professional skills while helping clients resolve inquiries. This role is perfect for career changers, recent graduates, or anyone seeking stable employment with growth potential. Training starts immediately!
Responsibilities
- Handle inbound/outbound customer calls and digital communications
- Resolve billing, technical, and service inquiries
- Document interactions in CRM systems with precision
- Collaborate with team to improve client satisfaction metrics
- Adhere to compliance protocols and security guidelines
- Participate in ongoing training and skill development
- Contribute to team performance goals
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills and problem-solving ability
- Basic computer proficiency (MS Office, web navigation)
- Reliable transportation to downtown Denver office
- Ability to work 40 hours/week (Monday-Friday)
- Pass background check and drug screening
- Positive attitude and willingness to learn
- Customer service mindset with empathy