Job Description
Launch your career with Detroit Tech Solutions! We're seeking motivated Entry Level Customer Service Specialists to join our growing team. No experience required – we provide comprehensive training to help you thrive. Join a forward-thinking company committed to employee growth and community impact.
What We Offer:
- Competitive hourly pay with performance bonuses
- Comprehensive paid training program
- Health benefits and retirement savings options
- Clear career advancement path
- Collaborative team environment
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team members to resolve complex cases
- Meet performance metrics for customer satisfaction
- Participate in ongoing training and development
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (Windows, MS Office)
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable attendance and punctuality