Job Description
Launch your career in Fort Worth with our comprehensive paid training program! We're seeking motivated individuals with no prior experience to join our dynamic team as Entry-Level Customer Service Specialists. Enjoy hands-on learning, mentorship from industry professionals, and a clear path to advancement in a supportive environment. Our competitive compensation package includes health benefits, paid time off, and career development opportunities. Apply today to start your professional journey!
Responsibilities
- Complete paid on-the-job training covering communication protocols and systems
- Assist customers via phone, email, and chat with inquiries and support
- Document interactions using CRM software with precision and confidentiality
- Collaborate with team members to resolve complex customer issues
- Meet performance metrics for response time and customer satisfaction
- Contribute to process improvement initiatives
- Adhere to company policies and regulatory standards
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and eagerness to develop professionally
- Ability to work 40 hours per week with flexible schedule options
- Pass background check and drug screening
- Must be authorized to work in the United States