Job Description
Join our dynamic team in San Antonio as an Entry-Level Customer Service Specialist! No prior experience required – we provide comprehensive paid training to launch your career. This urgent opening is perfect for motivated individuals eager to grow in a supportive environment with competitive compensation and advancement opportunities.
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve inquiries and provide solutions using CRM systems
- Document interactions accurately in company databases
- Collaborate with team members to ensure service excellence
- Participate in ongoing training programs
- Meet performance metrics for customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours including weekends
- Positive attitude and willingness to learn
- Pass background check and drug screening
- Must be authorized to work in the US