Job Description
Ready to launch your career tomorrow? Innovate Solutions Group is hiring enthusiastic Entry-Level Customer Service Specialists in Oklahoma City! No experience required – we provide comprehensive training. Join our dynamic team and build foundational skills in communication, problem-solving, and customer relationship management. Enjoy competitive pay, benefits, and a supportive environment where your growth is our priority. Apply today and start your professional journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex customer issues
- Identify opportunities to improve customer experience and satisfaction
- Participate in ongoing training to enhance product knowledge
- Meet daily performance metrics for response time and resolution
Qualifications
- No prior experience required – we train all new hires
- High school diploma or equivalent (GED accepted)
- Strong verbal and written communication skills
- Proficient with basic computer applications
- Positive attitude and willingness to learn
- Ability to work flexible shifts including weekends
- Must be 18+ years old and authorized to work in the US