Job Description
Join our dynamic team in Nashville and kickstart your career with zero experience required! We're urgently seeking motivated individuals to become Customer Service Specialists. No prior experience or degree necessary – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and growth opportunities within our supportive environment.
What We Offer:
- Full-time position with benefits (health/dental/vision)
- 401(k) with company matching
- Paid time off and holidays
- Ongoing professional development
- Collaborative team culture
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing concerns
- Document interactions in CRM systems
- Collaborate with team members to improve service
- Adhere to company policies and procedures
- Participate in weekly training sessions
- Meet daily performance metrics
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and listening skills
- Basic computer proficiency (typing, internet)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Nashville office
- Must pass background check