Job Description
Launch your career tomorrow with Horizon Growth Partners! We're seeking motivated Entry Level Customer Service Specialists to join our dynamic team in Fort Worth, TX. No experience required – we provide comprehensive training to help you thrive in a supportive environment. Enjoy competitive pay, benefits, and growth opportunities in a company that invests in its people. If you're eager to learn and excel, apply today and start your journey with us!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Customer-focused mindset and problem-solving aptitude
- No prior experience necessary – training provided
- Must be authorized to work in the United States