Job Description
Join our dynamic team at GrowthStart Solutions and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our supportive training program. Enjoy comprehensive on-the-job training, flexible scheduling options, and opportunities for rapid advancement. Our Jacksonville-based company offers a collaborative environment where your growth is our priority. No experience required – we provide all the tools you need to succeed!
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries and troubleshoot issues using our proprietary CRM system
- Document interactions accurately in our client management database
- Collaborate with team members to ensure seamless service delivery
- Meet and exceed performance metrics for response time and resolution
- Participate in weekly skill-building workshops
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- Passion for helping others and building relationships