Job Description
Join WorkNow Solutions and start earning daily in Charlotte's thriving customer service sector! No experience needed – we provide comprehensive training to launch your career. Enjoy flexible shifts, competitive pay, and immediate opportunities for growth. Our supportive team environment ensures you gain valuable skills while making a real impact. Apply today and receive your first payment within 48 hours of onboarding!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team to resolve escalated issues
- Meet daily performance metrics for call handling
- Participate in ongoing training programs
- Document interactions accurately in case files
Qualifications
- High school diploma or equivalent
- Strong communication and typing skills
- Basic computer proficiency
- Reliable transportation to Charlotte office
- Ability to work flexible shifts (including weekends)
- Positive attitude and customer-focused mindset
- No prior experience required – training provided