Job Description
Join our dynamic team at Urban Solutions Portland and kickstart your career in customer service! We're seeking enthusiastic individuals with no prior experience to provide exceptional support to our growing client base. This flexible part-time role offers on-the-job training and opportunities for advancement within our innovative Portland-based company. Enjoy a supportive work environment that values teamwork, growth, and work-life balance.
Responsibilities
- Deliver friendly and professional customer support via phone, email, and in-person
- Assist clients with product inquiries, order processing, and basic troubleshooting
- Maintain accurate customer records in our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Participate in ongoing training sessions to enhance product knowledge
- Support marketing initiatives by distributing promotional materials
- Contribute to a positive team atmosphere through consistent communication
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new software
- Ability to work flexible hours including weekends
- Positive attitude and eagerness to develop professionally
- Valid US work authorization
- Reliable transportation to our downtown Portland location