Job Description
Join our dynamic team at Louisville Community Services and kickstart your career in customer service! We're seeking motivated individuals to provide exceptional support to our diverse clientele. This part-time role offers flexible scheduling and hands-on experience in a fast-paced environment. Perfect for students and career changers looking to build transferable skills while making a meaningful impact in our community.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve complex issues
- Assist with community outreach programs and events
- Contribute to continuous improvement of service processes
- Support administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent (current students welcome)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic office software (Microsoft Suite)
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset
- No prior experience required - training provided