Job Description
Start your career tomorrow with Louisville Customer Solutions Inc.! We're hiring motivated Entry Level Customer Service Specialists to join our growing team. No experience required - we provide comprehensive training to help you succeed. If you're a people person with strong communication skills and a passion for helping others, this is your opportunity to launch a rewarding career in Louisville's thriving business district.
What We Offer:
- Competitive starting salary with performance-based raises
- Comprehensive benefits package including health insurance and 401(k)
- Clear career advancement path within 6-12 months
- Modern downtown office with flexible scheduling options
- Team-based environment with mentorship programs
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM system with precision
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics for quality and speed
- Continuously improve product knowledge through training
- Uphold company standards for customer satisfaction
Qualifications
- High school diploma or equivalent required
- Excellent verbal and written communication skills
- Basic computer proficiency with ability to learn new software
- Strong problem-solving and critical thinking abilities
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Valid driver's license and reliable transportation
- Pass background check and drug screening