Job Description
Launch your career with Growth Horizons LLC, where we invest in talent without experience! We're seeking motivated Entry Level Customer Service Specialists to join our dynamic team in Denver, CO. No prior experience required – we provide comprehensive training to set you up for success. Enjoy a supportive environment, competitive benefits, and clear growth paths into leadership roles. If you're eager to learn and deliver exceptional service, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve customer issues using company-approved protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response times and resolution rates
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Positive attitude with problem-solving mindset
- Ability to work flexible hours including weekends
- Passion for customer satisfaction
- Valid authorization to work in the United States