Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in Raleigh, NC! We're urgently hiring motivated individuals with no experience required to provide exceptional support to our growing client base. Enjoy competitive pay, comprehensive training, and a supportive environment designed to launch your career. Perfect for recent graduates and career changers!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with team to improve service quality
- Meet daily performance metrics
- Participate in ongoing training programs
Qualifications
- No prior experience required
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to multitask in fast-paced settings
- Positive attitude and problem-solving mindset