Job Description
Launch your career with Nashville Growth Partners! We're seeking motivated entry-level candidates for our part-time Customer Service Specialist role. No prior experience required—comprehensive training is provided to equip you with essential skills. Enjoy flexible hours while working in a supportive team environment focused on professional growth and customer satisfaction. Perfect for students or career changers looking to build foundational experience in a dynamic Nashville setting.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process orders and resolve inquiries using provided training protocols
- Document interactions accurately in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Adapt to evolving product knowledge through ongoing training modules
- Meet performance metrics for response time and resolution quality
Qualifications
- High school diploma or equivalent required
- No experience necessary—training provided
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new software
- Ability to work 20-25 hours weekly (evenings/weekends available)
- Positive attitude and collaborative mindset
- Must pass background check and drug screening