Job Description
Join New Orleans' fastest-growing tech company as an Entry-Level Customer Service Specialist! No experience required – we provide comprehensive training for motivated individuals ready to launch their careers. Big Easy Innovations fosters a supportive, inclusive environment where your growth is our priority. Enjoy competitive benefits, flexible scheduling options, and opportunities for rapid advancement into roles like sales, account management, or operations.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Document interactions accurately in our CRM system
- Collaborate with senior team members to resolve complex issues
- Participate in daily training sessions to master product knowledge
- Contribute to team goals and performance metrics
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Positive attitude and eagerness to learn new technologies
- Ability to work flexible shifts including weekends
- Passion for helping others and building customer relationships