Job Description
Launch your career with Houston's fastest-growing service provider! We're seeking motivated individuals with no prior experience to join our dynamic customer support team. Enjoy comprehensive paid training, flexible scheduling options, and clear pathways to advancement. Our supportive environment prioritizes your growth while serving Houston's diverse communities.
Why Join Us?
- Industry-leading onboarding program
- Performance-based quarterly bonuses
- Health benefits after 90 days
- Free parking and transit stipend
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues efficiently
- Document interactions in CRM systems
- Collaborate with senior team members on complex cases
- Meet daily performance metrics (e.g., call volume, resolution time)
- Participate in weekly skills development sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication skills in English
- Basic computer proficiency (typing 25+ WPM)
- Ability to learn new technologies quickly
- Patience and empathy in customer interactions
- Reliable transportation to our Energy Corridor office
- Must pass background check and drug screening