Job Description
Launch your career with Georgia Growth Solutions! We're seeking passionate, entry-level talent to join our award-winning customer service team. No experience required – we provide comprehensive training to help you succeed in a dynamic, growth-oriented environment. Join our Atlanta-based team and build foundational skills while making a real impact.
Why Choose Us?
- Industry-leading training program with mentorship
- Clear career advancement path to team leadership
- Comprehensive benefits including health insurance and 401k
- Modern downtown Atlanta workspace
Responsibilities
- Delocate customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy
- Document interactions in CRM systems accurately
- Collaborate with specialists for complex cases
- Meet performance metrics for response times
- Participate in weekly skill-building workshops
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to work flexible shifts including weekends
- Positive attitude with customer-first mindset
- Quick learner with adaptability to new systems
- Valid Georgia ID for background check
- No experience necessary – training provided!