Job Description
Launch your career with Detroit Innovations Group! We're seeking passionate individuals for entry-level customer service roles—no experience required. Join our award-winning team and gain hands-on training in communication, problem-solving, and client relations. Enjoy competitive pay, comprehensive benefits, and growth opportunities in Detroit's thriving business district. Perfect for recent graduates or career changers looking to build a professional foundation.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve issues using CRM systems and knowledge bases
- Collaborate with team members to ensure seamless service delivery
- Document interactions accurately in company databases
- Participate in ongoing skills development workshops
- Support cross-functional projects during peak seasons
Qualifications
- High school diploma or equivalent required
- No prior experience necessary—training provided
- Strong communication and active listening skills
- Basic computer proficiency with Microsoft Office
- Ability to work in a fast-paced team environment
- Valid authorization to work in the United States