Job Description
Join our award-winning team at Sacramento Community Services and launch your career in customer service! We're seeking motivated individuals with no prior experience to join our supportive environment where you'll receive comprehensive training and mentorship. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in a company that values community impact and employee development.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Accurately document customer information and service requests in our CRM system
- Collaborate with team members to resolve customer inquiries efficiently
- Participate in ongoing training programs to enhance product knowledge
- Contribute to community outreach initiatives aligned with our mission
Qualifications
- No prior experience required - we provide all necessary training
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and dedication to customer satisfaction
- Ability to work flexible hours including weekends as needed