Job Description
Join Texas Support Solutions and kickstart your career with our entry-level customer service role! We're seeking motivated individuals who thrive in fast-paced environments and value weekly paychecks. No experience necessary – we provide comprehensive training to help you succeed in a dynamic team setting. Enjoy competitive wages, flexible scheduling, and opportunities for growth within our expanding Austin-based operations.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Resolve billing and account issues efficiently
- Document interactions using CRM software
- Collaborate with team members to improve service quality
- Meet daily performance metrics and call targets
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Must pass background check and drug screening