Job Description
Join our dynamic team at Apex Solutions Group and kickstart your career with weekly pay! We're seeking motivated Entry-Level Customer Service Specialists to deliver exceptional support to our clients. Enjoy a supportive environment, comprehensive training, and the stability of consistent weekly paychecks. This role offers immediate growth opportunities within our expanding Pittsburgh headquarters.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with professionalism and empathy
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- No prior experience necessary - training provided
- Reliable transportation to Pittsburgh office