Job Description
Launch your career in customer service with Baltimore's fastest-growing tech support company! We're seeking passionate individuals with no prior experience to join our award-winning team. Enjoy comprehensive paid training, career advancement opportunities, and a collaborative work environment in downtown Baltimore.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat
- Resolve technical issues and troubleshoot software problems
- Document customer interactions using CRM systems
- Collaborate with team members to ensure client satisfaction
- Meet performance metrics and quality standards
Qualifications
- High school diploma or equivalent required
- No experience necessary - full training provided
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Basic computer proficiency