Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist! No experience required – we provide comprehensive training to kickstart your career. This immediate hire opportunity offers competitive pay, growth potential, and a supportive work environment in Manchester. Perfect for graduates or career changers seeking a fresh start in the thriving UK service sector.
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics while maintaining quality standards
- Participate in ongoing training programs to enhance skills
Qualifications
- No prior experience necessary – we train from scratch
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient with basic computer applications
- Positive attitude and willingness to learn new systems
- Ability to work in a fast-paced, team-oriented environment