Job Description
Launch your career with Global Solutions Ltd. – we're hiring motivated individuals with no experience for our London-based customer service team! Join a forward-thinking company where your growth matters. You'll receive comprehensive training and mentorship to develop essential professional skills while supporting our diverse client base. This is your chance to build a solid foundation in a supportive, dynamic environment with clear progression pathways. If you're eager to learn, have strong communication instincts, and thrive in team settings, apply today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve client issues with empathy and efficiency using CRM systems
- Document interactions accurately in customer databases
- Collaborate with team members to maintain service standards
- Complete product knowledge training modules
- Contribute to team performance targets
- Participate in weekly feedback sessions
Qualifications
- No prior experience required – training provided
- Excellent verbal/written communication skills
- Proficient in basic computer applications
- Positive attitude and willingness to learn
- Ability to multitask in fast-paced environments
- Strong problem-solving aptitude
- High school diploma or equivalent