Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and kickstart your career in Manchester! No prior experience is required – we provide comprehensive training to help you thrive. This is your opportunity to develop essential professional skills while supporting our clients with exceptional service. Enjoy a supportive environment with growth opportunities and a competitive salary package. Apply today and take the first step toward a rewarding career!
Responsibilities
- Handle inbound/outbound calls and emails to resolve customer inquiries
- Document interactions accurately in CRM systems
- Collaborate with team members to resolve complex issues
- Adhere to company protocols and service standards
- Participate in ongoing training programs
- Identify and escalate customer concerns when necessary
- Contribute to team performance targets
Qualifications
- No experience required – open to graduates and career changers
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Proficient in basic computer applications
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
- Team player with collaborative mindset
- Reliable and punctual work ethic