Job Description
Launch your career with Detroit's fastest-growing tech firm! We're seeking passionate entry-level professionals to join our dynamic customer service team. No experience required – we provide comprehensive training and immediate start dates. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of downtown Detroit. Join us and become part of Detroit's innovation revolution!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve technical issues and provide product support
- Document interactions in our CRM system
- Collaborate with senior team members to improve service quality
- Participate in ongoing product training sessions
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to work in a fast-paced environment
- Positive attitude and willingness to learn
- Valid work authorization in the US