Job Description
Launch your career in London with our entry-level Customer Service Specialist role! No experience needed – we provide comprehensive training to help you thrive. Join our vibrant team at Global Solutions Ltd. and develop essential skills while supporting our diverse client base.
Why Join Us?
- Full-time permanent position with competitive salary
- Industry-leading onboarding program
- Clear career progression pathways
- Modern office in Central London
- Comprehensive benefits package
If you're a recent graduate or career-changer ready to grow in a supportive environment, this is your perfect starting point!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Process orders and resolve service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex cases
- Adhere to service level agreements and quality standards
- Continuously improve product knowledge
- Contribute to team performance goals
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (A-Levels/GCSEs)
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Basic computer literacy (MS Office proficiency)
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Right to work in the UK