Job Description
Join Urban Solutions UK as an Entry-Level Customer Service Specialist and kickstart your career with no prior experience required! We're seeking motivated individuals to deliver exceptional support to our diverse client base in London. Enjoy weekly pay, flexible scheduling, and comprehensive training designed to help you succeed. This role offers rapid career progression within our growing organisation.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues accurately
- Update customer records in our CRM system
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing product training sessions
Qualifications
- No prior experience necessary – full training provided
- Strong communication skills in English
- Ability to work in a fast-paced environment
- Basic computer literacy and typing skills
- Positive attitude and problem-solving mindset
- Availability for weekend shifts (1-2 days)
- Right to work in the United Kingdom