Job Description
Are you ready to launch your career in Oklahoma City's thriving business landscape? Growth Horizons LLC is seeking enthusiastic Entry-Level Customer Service Specialists to join our dynamic team. No prior experience is required – we provide comprehensive training to set you up for success. This role offers growth opportunities, competitive benefits, and a supportive environment where your dedication is rewarded. Perfect for recent graduates or career changers eager to build professional skills.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and service requests accurately
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics for response times and satisfaction
- Contribute to process improvement initiatives
- Attend ongoing training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer proficiency with MS Office Suite
- Positive attitude and willingness to learn
- Ability to work flexible hours including weekends
- Passion for helping others and delivering exceptional service
- Valid Oklahoma driver's license (for occasional off-site duties)