Job Description
Join our dynamic team at Nexus Solutions UK as an Entry-Level Customer Service Specialist. We're seeking motivated individuals with no prior experience to provide exceptional support to our clients. This immediate hire opportunity includes comprehensive paid training and a clear path for career growth. Enjoy a supportive work environment in Manchester's vibrant city centre with competitive benefits and flexible scheduling options.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Collaborate with team members to ensure seamless service delivery
- Maintain accurate customer records in CRM systems
- Meet daily performance metrics and quality standards
- Participate in ongoing product and skills training
Qualifications
- No previous experience required - we train everyone!
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn
- Positive attitude and problem-solving mindset
- Ability to work independently and as part of a team
- Reliable attendance and punctuality
- Valid UK work authorization