Job Description
Launch your career with Albuquerque Community Services! We're seeking motivated entry-level professionals to join our award-winning customer service team. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive benefits, a supportive team environment, and the chance to make a real impact in our community.
Our ideal candidates are passionate about helping others and eager to develop professional skills. If you're a recent graduate, career changer, or simply ready to start your professional journey, this is the perfect opportunity to build your future with us.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions and maintain accurate customer records in our CRM system
- Collaborate with team members to resolve customer issues efficiently
- Learn and adapt to new technologies and department procedures
- Contribute to a positive team culture through active participation
- Support community outreach initiatives during quarterly events
- Meet performance metrics for response time and customer satisfaction
Qualifications
- High school diploma or equivalent (college graduates encouraged to apply)
- Excellent communication skills with clear verbal and written abilities
- Basic computer literacy and willingness to learn new software
- Positive attitude and strong work ethic
- Ability to multitask in a fast-paced environment
- Willingness to work flexible hours including occasional weekends
- No prior experience required – training provided
- Valid driver's license (for occasional off-site events)